Privacy Policy

 

Salt & Wonder is committed to protecting your privacy. Salt & Wonder takes a proactive approach to user privacy and we ensure that all of the necessary steps are taken to protect the privacy of our users throughout their visiting experience to www.saltandwonder.com and we ensure that we only use your information in the ways that we have explained below.

This privacy policy explains what information is collected on the Salt & Wonder  website (www.saltandwonder.com), how it is collected, what we use it for and how it may be used in the future. www.saltandwonder.com complies with all AT national laws and requirements for user privacy, as well as the European data protection law, known as the General Data Protection Regulation (GDPR will be effective as of May 25th 2018).

We will only provide your shipping information to our fulfliment partner OML Direktmarketing und

Logistik GmbH & Co. KG, who also trades under the business name Heftwerk, this information is emailed directly by us as a password encrypted spreadsheet. We will never sell, rent or give any of your personal information to any company or organization for purposes other than shipping products to our direct customers.

INFORMATION COLLECTED:
Salt & Wonder and www.saltandwonder.com collects the details provided by you and from your use of our service, and your visits to our web site. We may collect additional information that you provide when giving us feedback or other communications. We also monitor customer traffic patterns and site use, which enables us to improve the service and products that we provide. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Personal Data Gathered Through Our Online Store
Salt & Wonder uses the SquareSpace eCommerce platform to handle all of our online transactions within the Salt & Wonder online shopping cart. SquareSpace has stringent data security and privacy practices in place which can be reviewed here. When you order products through our online store (http://www.saltandwonder.com/shop), we will ask you to provide us with certain personally identifiable information that can be used to ship product, contact or identify you (“Personal Data”).

Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City, Country

• Cookies and Usage Data

We will only ever use your contact details to communicate with you regarding your order or in replying to customer service enquiries, this may include shipping status, returns, and general customer service.

DISCLOSURES OF YOUR INFORMATION:
When ordering from our online store you are consenting to the disclosure of your personal information to our fulfillment partners who have sufficiently robust processes in place to ensure the security of your personal information whilst it is in their care. This includes our fulfillment partner OML Direktmarketing und

Logistik GmbH & Co. KG, who also trades under the business name Heftwerk http://www.heftwerk.com – who are GDPR compliant and who we share customer order mailing information with, where we strictly use password-encrypted spreadsheets.

PAYMENTS
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

·       Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy

We will never pass on your personal data to anyone else, except for any successors to our business or companies who work on our behalf. We may also use and disclose information in aggregate (so that no individual customers are personally identified) for marketing and strategic development purposes.

 

THIRD PARTY WEBSITES:

Our website may contain links to other web sites that are outside of our control and therefore are not covered

by this Privacy Policy. This website may also contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts that they serve. Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website.

USE OF COOKIES:
Cookies are small files saved to the user’s computer / device that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers / devices they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. This website uses cookies to better the users experience while visiting the website. Most browsers allow you to turn off the cookie function. If you wish to know how to do this please look at the help menu on your browser.

WEBSITE STATISTICS:
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer / device in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html].

SOCIAL MEDIA PLATFORMS:

The Salt & Wonder  website enables users to use social media sharing buttons which help and enable users share our websites content directly to Facebook, Twitter and Pinterest. Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

PERSONAL DATA ACCESS RIGHTS & DELETION:
You have a right to access the personal data that is held about you. To obtain a copy of the personal information Salt & Wonder  holds about you, or to request that your data be deleted, please email contact@ saltandwonder.com, and we’ll happily sort that out for you. This Privacy Policy may change in the future and therefore in order to keep up to date with any necessary changes we encourage you to check back often.

CHILDREN'S PRIVACY
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US
If you have any questions about this Privacy Policy, please contact us: contact@saltandwonder.com

Status: 25/05/2018